help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2020 13:50

‎01-23-2020 13:50

It last synced this 6am this morning.  I looked at it just now and the screen is black.  So I thought the battery died.  But when I plug it into the charger, nothing appears.  I've left it on the charger for a while and still nothing.  I've held down the button on the side for 1+ minutes.  Still nothing.  What is going on?!?!?!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-23-2020 16:47

‎01-23-2020 16:47

Hi @vivianmariecb  That doesnt sound good at all. Try restarting it a few more times, but if that doesnt bring it back to life then you will need to contact Support.

Restart your tracker  

Fitbit Support  

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes