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Versa Lite won't turn on

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‎06-04-2020 17:02 - last edited on ‎06-05-2020 05:02 by Fitbit Moderator

‎06-04-2020 17:02 - last edited on ‎06-05-2020 05:02 by Fitbit Moderator

My Versa Lite has shut down and won’t start up again. I bought it in November 


Moderator Edit: Clarified subject

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‎06-05-2020 05:11 - edited ‎10-23-2023 12:08

‎06-05-2020 05:11 - edited ‎10-23-2023 12:08

Hi there @Shultslori, welcome to the Community Forums. Thanks for the details provided about what happened to your Versa Lite's screen. 

While reading your post I was wondering if you've made sure that your watch is fully charged? When you plug it into the charging cable, do you see anything on the screen? Does it vibrates? When did this happen? Was this the first time? 

In the meantime, while I wait for your response, please take a look at this help article: Why isn't my Fitbit device's battery charging?

I'll be around, keep me posted.

Maria | Community Moderator, Fitbit


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