Versa Lite won’t turn on

[Chris2678]

My Fitbit Versa lite will not turn on. The screen will brighten for a second when I hold the button but nothing will show up. The battery had over a 70% charge and I’ve only had this device 6 months.

[JuanJoFitbit]

Hi @Chris2678, welcome to our Fitbit Community! Regarding the screen issues that your Versa Lite has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via phone and email. I'm glad to hear that a solution was provided and you will be back on track soon.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.