Versa Lite won't turn on

[Quackers32]

Fitbit versa light was working fine yesterday, then all of a sudden, it won't turn on at all, battery was full, tried charging it ...Nothing,!

Anyone else having the same problems, or know a way to fix this?

Moderator edit: subject for clarity 

[MarciM]

Hi @Quackers32 

I'm sorry to hear you are having an issue with your Versa Lite. Please try restarting it several times in a row. You can restart by holding down the button for 10+ seconds until you see the Fitbit logo. If you don't see the logo on the first try, try again and keep holding the button, be patient. Fingers crossed this does the trick for you. 

[Charitystylist]

Mine is doing the exact same thing. Won’t turn on. I have reset it and put on charger 3 times. After it restarts battery says 100% full and then after about 5 minutes it dirs. I put on charger it says 0%battery and won’t turn on. It’s just lying dead now 😞

[awlifeguard]

I'm having a similar issue. It was fully charged this morning, it powered off and now it won't turn back on at all.

I followed all of the normal reset/restart suggestions, even tried plugging it in, with no response.