Versa Lite won't turn on

[AML79000]

Went for a swim yesterday. The battery in my watch died. I have charged it but after a short time it dies again. Tried to shutdown but it won’t fully turn off. A single green light stays in continually. Would appreciate any help

thanks

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@AML79000 Welcome to our Fitbit Community. Regarding the screen issue that your Versa Lite has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Please restart your Versa Lite as described in this help article. After this, charge your watch completely and see if the issue gets fixed.

Hope this helps.

[AML79000]

Unfortunately that is not working. I charge the cubit and a couple of hours
later battery is dead. I would never have worn it swimming had I known this
would happen an you assist me further please.

--
Sent from Gmail Mobile

[JuanJoFitbit]

@AML79000 Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.