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Versa Lite won't update after a factory reset

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‎11-08-2021 17:30 - last edited on ‎11-19-2021 06:29 by Fitbit Moderator

‎11-08-2021 17:30 - last edited on ‎11-19-2021 06:29 by Fitbit Moderator

I reset my Fitbit versa lite now it needs a download and I've been trying to update the thing for 3 days and still haven't finished it and I can't even get into the thing...So am I wasting my on something that I should be throwing away? 

 

Moderator Edit: Clarified subject

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‎11-19-2021 06:31 - edited ‎02-24-2024 02:30

‎11-19-2021 06:31 - edited ‎02-24-2024 02:30

Hi there, @Honorah. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with our Versa Lite before reaching out. I understand how you must be feeling. 

I've seen that you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact them back so they can continue helping you.

Maria | Community Moderator, Fitbit


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