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Versa Lite won't update to the latest version

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‎06-29-2021 16:05 - last edited on ‎06-30-2021 08:27 by Fitbit Moderator

‎06-29-2021 16:05 - last edited on ‎06-30-2021 08:27 by Fitbit Moderator

I've finally been able to get my versa lite linked with my Samsung A71 after months of trying.  My fitbit battery has been dead for months but now linked & fully charge I'm sure there will have been a software update.  I've tried reading all the advise on the website but I'm drawing a blank.  Can anyone give me a "dummies guide" on how to do it.  I'm showing firmware version 38.33.1.30

 

 

Moderator Edit: Clarified subject

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‎06-30-2021 08:26 - edited ‎09-18-2023 05:36

‎06-30-2021 08:26 - edited ‎09-18-2023 05:36

Hi there, @Kelly_81. Welcome to the Community Forums. I'm glad to hear that you managed to set up your Versa Lite to your Samsung A71. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Since you have just setup your Lite it may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after setup. For more information, see What's changed in the latest Fitbit device update?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-30-2021 08:26 - edited ‎09-18-2023 05:36

‎06-30-2021 08:26 - edited ‎09-18-2023 05:36

Hi there, @Kelly_81. Welcome to the Community Forums. I'm glad to hear that you managed to set up your Versa Lite to your Samsung A71. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Since you have just setup your Lite it may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after setup. For more information, see What's changed in the latest Fitbit device update?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer