Versa Lite won't vibrate when I get notifications

[Judar]

Versa lite gets messages but won’t alert me. Whatever I do. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there @Judar, thanks for stopping by and for the details provided in your post about your Versa Lite that is not vibrating when you receive notifications. I'll be glad to help you.

Have you checked if your Versa Lite does vibrate with silent alarms? Your Fitbit device vibrates to alert you at various times, including if you set an alarm, when you hit your step goal, or if you haven’t met your hourly activity goal. Have you see if the vibration is also missing for this features?

If your device didn't alert you, make sure you successfully set an alarm. For more information, see How do I manage alarms on my Fitbit device?

If you correctly set the alarm or aren’t receiving other alerts, test your device’s vibration motor. Connect the device to the charging cable. For more information, see How do I charge my Fitbit device?

Also note that when you turn on the Do Not Disturb, Quiet hours, or Driving mode setting on your phone your Versa Lite will receive notifications, but it won’t alert you. Swipe down to see your notifications.