08-22-2019 06:43
08-22-2019 06:43
I have the official metal links accessory band for the versa, but one of the quick release pins broke. I tried to order replacements on Amazon, but it turns out while they fit the original band that came with the versa, they're too skinny for the metal links band. What dimensions of quick release pin should I be getting?
08-23-2019 15:22 - edited 08-23-2019 15:24
08-23-2019 15:22 - edited 08-23-2019 15:24
Welcome to the Forums, @jbehmer.
I appreciate your participation in the Forums and sharing your concern regarding the dimensions of the quick release pin for your Fitbit Versa Metal Links Band. I understand that one of the pins broke and appreciate your efforts to resolve this. Thank you for letting me know that this is an official Fitbit band. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
I'll be around if you need further assistance.
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