10-07-2019 11:07
10-07-2019 11:07
I have seen several instances of this already and have tried the following solutions to not work. I upgraded my iPhone to the 11 from the 6s Plus, and now my Versa is not receiving texts. I have reinstalled the Versa, the Fitbit app, removed it from Bluetooth, removed the app and BlueTooth settings from my old phone, rebooted the Versa, and alas, nothing has worked.
I am on day 5 of not being able to use my Fitbit the way I want to. Is there anyone out there with the same issue?
HELP!
Answered! Go to the Best Answer.
11-29-2019 12:22
11-29-2019 12:22
I tried this and it still is not working. I upgraded to an iPhone 11 last week (needed it anyway, not b/c of this issued) and did all the app updates, etc. Is there something I need to do on my actual Versa to make sure it vibrates? The texts are showing up about 70% of the time, if I swipe down, (along with news updates, etc.) but the Versa no longer vibrates or has them pop up...…….
I about ready to buy myself an Apple watch...….
11-29-2019 17:45
11-29-2019 17:45
Omg! I was going insane! Tried everything! This finally worked!
12-10-2019 18:42
12-10-2019 18:42
Has anyone figured out how to do this without showing previews on your phone? I was always able to see text notifications with it turned off before until that iOS update a couple of months ago. I don’t particularly want to have previews turned on.
01-17-2020 20:10
01-17-2020 20:10
Thank you for posting this! It fixed the problem!
01-21-2020 16:13
01-21-2020 16:13
OMG!!!! Thank you so much!!! This has been driving me crazy for so long. I have been bouncing between Apple, google searches, asking anyone who has a Fitbit and a new iPhone and even some Fitbit searches and this is the FIRST time I have found an answer that makes sense and most importantly works. So thank you again.
02-02-2020 04:21
02-02-2020 04:21
By the way, these two methods also help to solve the problem.
1. Restore the factory settings.
2. Use RecoveryTool Fix Recovery to fix iOS system or software errors.
02-20-2020 07:44
02-20-2020 07:44
Thank you SO much!! This was killing me!
02-25-2020 08:44
02-25-2020 08:44
I cannot get my texts either. I called support and they said they are aware of the problem and do not know a fix date. I did everything everyone has suggested and everything with support. I am very disappointed that Fitbit does not have a fix or even a date that it will be fixed.
They also said they would email me and never did. I waited on hold forever to talk to them the first time, I will have to do it again but this is annoying.
03-26-2020 07:59
03-26-2020 07:59
This worked for my husbands Iconic and My versa, we have an iPhone X, and an 11. Worked perfectly! Thank you!!!
03-28-2020 17:05
03-28-2020 17:05
Thank you for posting the solution to problems! Much appreciated....
05-27-2020 09:50
05-27-2020 09:50
Finally a solution that worked, however, I don’t like how I have to “Always Allow” my iMessages to be visible, at ANY given point in time. I hope Fitbit can fix that part down the road. Otherwise, I may need to move on...