I had my VERSA since 15th June and was so excited, especially the first time I paid using the SmartPay option. However, my suspicions were triggered when the payments did not show in my wallet in my App. Then it started not syncing. I managed to receive a couple of texts and reply. However after a few hours no more texts and then more syncing problems. Read about it all on various forums - my phone is a Huawei P10 lite - then it dawned on me my phone isn't supported. Tried everything everyone suggested. Got it going again after my Techy husband loaded it to his phone then mine. Yay! Texts and even emails received.....and a couple of syncs. But then it failed again and again. Fed up of this faffing as this is supposed to make life simpler not more stressful. Luckily we bought it from John Lewis and their not quibble 28 day return was honoured. Thank you, John Lewis. No thanks to Fitbit!!! Please sort this out. Call me cynical, but I then saw Huawei have their own range of Fitness Trackers - me thinks that is why Fitbit (& I gather Garmin from reading around) don't work with their phone..... Come on, Huawei, where's the consumer choice gone? I would love to get another Versa once the two companies can get their heads together to get it working on this platform. Everything else about Versa seemed perfect. 😞 😞
