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Versa Not keeping time an disconnecting from Blue Tooth

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‎02-29-2020 08:29

‎02-29-2020 08:29

My versa is just a little over a year old and I have loved everything, but the last week I have had nothing but issues.  It will not keep time and I can no longer sync it unless I delete it from my account and reinstall and it will work for a few hours and then its not connecting again and losing time.  HELP!

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‎02-29-2020 18:07

‎02-29-2020 18:07

Hi @MSharif71 , are you using a Third Party Clock Face? If yes, change it to one developed by Fitbit itself and restart your Versa and the problem should be solved, Erik

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‎03-01-2020 08:23 - edited ‎03-01-2020 08:24

In response to SunsetRunner

‎03-01-2020 08:23 - edited ‎03-01-2020 08:24

@SunsetRunner  I do not think its 3rd party I will check that I do not think I have any third party items on my fitbit

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