help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa SE not work after last update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2024 10:03

‎10-23-2024 10:03

My Versa SE is not possible to sync after Last update ... 

 

What is happen??

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-23-2024 14:03

‎10-23-2024 14:03

Hi @Didi197. Welcome to the community forums. 

Thank you for providing the details regarding your Versa.

Please try to follow the steps listed in this help article in order to connect your Versa as a new device:

  • Unpair your Versa from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Versa.
  • If there is no connection, restart your Versa.
  • Once your Versa 4 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 
Best Answer
0 Votes