Versa SE won't connect to bluetooth or wifi anymore

[CocoaBreeze]

For the past few days, my Versa Limited Edition won't connect to bluetooth or wifi.  I've done everything that I can find online to do and nothing works.  It will quickly connect to BT but disconnects almost immediately.  

[RobertoME]

Hi @CocoaBreeze, nice to see new faces in the Fitbit Community! I'm sorry for the late response. I was reading your post that your Versa SE is not connecting to bluetooth or Wifi. I'm wonder how it goes so far, is the issue still persisting?

I saw you have tried everything you have found online to address this issue, would you mind to confirm which troubleshooting steps have you tried? As a matter of review, I would like to share the following help article: Why won't my Fitbit device sync?

If the issue continue, try to set up your tracker again in your account:

1. On the Fitbit app for iOS dashboard, tap the Account tab.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

See you later and hope this helps.

[grumpybear]

I have attempted multiple trouble shooting steps as well.  I have live chatted four different times to get help, and all were unsuccessful.  I have continued to lose my daily information without being able to sync my device.  I am just going to return mine.  I have spent a lot of time and energy attempting to the product to work as advertised!! 

[Jchamb]

This happened to me yesterday. I held the left button and bottom right button until the fitbit sign popped up on my screen! I was then good to go. Bluetooth worked, Wifi worked and I was able to sync to the app on my phone! Good luck!!