04-18-2018 14:09
04-18-2018 14:09
Does anyone else have a Versa that seems to be easily scratching (on the screen)? I haven't even worn mine for 24 hours and I already have several scratches on the screen, one of which appears quite deep.
12-23-2018 19:33
12-23-2018 19:33
Hi, yes mine looks old, and I bought it in July. Very disappointed.
@ShortBeckie wrote:Does anyone else have a Versa that seems to be easily scratching (on the screen)? I haven't even worn mine for 24 hours and I already have several scratches on the screen, one of which appears quite deep.
12-23-2018 20:04
12-23-2018 20:04
12-27-2018 16:19
12-27-2018 16:19
I just bought my wife the Versa and the screen is scratched in under an hour. They could have used Gorilla glass just like modern phones have, especially for a watch that is made for the active. Yes I'll purchase a cover but now I need to figure out how to move the scratch. Or maybe just return the fitbit if even possible and get the rose goldGalaxy watch 42mm with Gorilla Glass DX.
12-28-2018 02:00
12-28-2018 02:00
I think Fitbit has lost a lot of repeat customers due to this issue and their poor customer service. I’ve worn a version of Fitbit for years but will be switching to a Garmin when it’s time for an upgrade.
12-28-2018 07:58
12-28-2018 07:58
I would try and return it and get something else. Too much money to pay for a defective product.
12-28-2018 08:19
12-28-2018 08:19
That's terrible it happened after such short use. I knew from experience with my Blaze that the screens can scratch easily. I ordered screen protectors with my Versa and haven't worn it a day without them. I agree, it is far too much money to spend to have ruined so easily. You would think with so many complaints about this product that Fitbit would make some revisions on the glass.
12-28-2018 10:38
12-28-2018 10:38
I got this one on Amazon. It's great!
https://www.amazon.com/gp/product/B07GDH1MFR/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
12-28-2018 14:58
12-28-2018 14:58
12-31-2018 00:18
12-31-2018 00:18
Are the IQ Shields good? Have they held up well?
12-31-2018 03:33
12-31-2018 03:33
12-31-2018 04:55
12-31-2018 04:55
I purchased this as well and I am very happy. I like to changing up the colors. Still think FITBIT should make a more durable screen, but I like the Versa and this will help with any more scratches.
12-31-2018 14:24
12-31-2018 14:24
02-12-2019 06:10
02-12-2019 06:10
The major problem is they will not take it back with scratches. I have had it one day and somehow between home and work this morning: between taking it off the charger, putting on my jacket and walking to work it got scratched with a lot of mini scratches. I've never seen anything like it....
02-28-2019 11:24
02-28-2019 11:24
02-28-2019 11:49
02-28-2019 11:49
02-28-2019 12:51
02-28-2019 12:51
04-17-2019 17:36
04-17-2019 17:36
Mine did the same thing. You would think with a touch screen that they would be a little more durable
04-17-2019 17:54
04-17-2019 17:54
04-17-2019 18:20
04-17-2019 18:20
05-04-2019 00:49
05-04-2019 00:49
Best Buy actually doesn’t offer the protection program anymore 😞 just got my Fitbit and it scratched they said there’s nothing they can do 😞