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Versa Screen freezing and not swiping regularly

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‎03-30-2020 01:55

‎03-30-2020 01:55

Hi 

 

I've been using my Versa since July 2019. The last few weeks, the screen would freeze, or I won't be able to swipe at all. sometimes the screen would not switch on when I press any button and would stay black for a few minutes. I did a factory reset last night only for it to work for a few hours and now it's frozen again. 

 

I am very unhappy as the watch only shows me the time, when it feels like it, and I can't use any of the features. 

 

Hope to hear from you soon. 

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‎03-30-2020 05:45

‎03-30-2020 05:45

Contact Customer Support.

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