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Versa Special edition dispaly

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‎08-23-2022 13:02

‎08-23-2022 13:02

Bluetooth connects while versa display Is black but When pairing Mode starts on phone the watch display is black so dont know what the code is nor can pair, please help.

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‎08-23-2022 21:07

‎08-23-2022 21:07

Hi @Maverick8143 - does the display come on when you double tap it or push the button?

 

Don't go to Bluetooth to pair your watch, this pairing is done by the Fitbit App and no code is required, except if you are setting up a watch for the first time.

 

 

Author | ch, passion for improvement.

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‎08-23-2022 23:00

In response to Guy_

‎08-23-2022 23:00

No display but only 2 vibrations as I am setting it up for first time.

1st vibrations is when it is found post bluetooth is switched on and 2nd
vibration is when code is requested by the fitbit app to be input from
watch.

Since no display I just cannot move forward.

Please help!
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‎08-23-2022 23:48 - edited ‎08-23-2022 23:50

In response to Maverick8143

‎08-23-2022 23:48 - edited ‎08-23-2022 23:50

@Maverick8143  - it is not normal for it to be black on a new watch, probably best to get a refund where you bought it and start with a new one, rather than getting a refurbished replacement one. That way you start a new warranty.

 

But you could try a restart of the watch just to see  hold the button for 10 seconds and release and wait.

 

How do I restart my Fitbit device?

 

If the logo doesn't appear the watch is faulty.

Author | ch, passion for improvement.

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