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Versa Step Count Extremely Inaccurate

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‎01-30-2019 17:27

‎01-30-2019 17:27

 I've had my Versa since Saturday and my counts are extremely off. One day, I took 100 steps while I was sleeping....and no, I don't sleep walk. Then today, I compared my Versa step count to my Iphone step count and there was a 2,500 step difference. And I keep both devices out at all times. I saw one forum where they said to turn the Versa off and on a few times. That didn't work. I'm getting very close to returning my watch and I'm so incredibly disappointed. 

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‎01-30-2019 19:51

‎01-30-2019 19:51

@Megg_Louise Try making your Versa less sensitive by changing the Wrist Placement setting to Dominant. To do that, open Fitbit mobile app and tap on Versa icon.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-31-2019 04:52

In response to Marrrmaduke

‎01-31-2019 04:52

I am trying that right now! Thank you!

Always be grateful. Always.

Megan
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