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Versa Stopped Pairing with Jabra 65t Elite during workout

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‎02-10-2019 18:56

‎02-10-2019 18:56

Hi there

 

My Versa stopped during workout. It disconnected with my Jabra 65t Elite. Since then it hasn't been pairing or connecting. I have restarted both devices, removed Jabra from paired device menu on the Versa, tried pairing again. Nothing has been working. It gets stuck at the screen that says 'Pairing'. Could you please help. I tried all solutions up here about Fitbit and headphones. None have worked. 

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‎02-10-2019 21:27 - edited ‎02-10-2019 21:28

‎02-10-2019 21:27 - edited ‎02-10-2019 21:28

@surishruti you need to reset your earbuds and put them back into pairing mode so they can connect again. Press and hold (10 seconds) the Multi-function button on the right earbud until the LED flashes purple. Then, pair with Versa again.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎02-19-2019 18:00

In response to Marrrmaduke

‎02-19-2019 18:00

Tried all this. I updated software on versa and tried it worked for a day. Again stopped pairing

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