Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Stopped tracking my step streak

Replies are disabled for this topic. Start a new one or visit our Help Center.

My daily step goal is 9,000 and I used to receive a message on the today screen that indicated how many consecutive days I met the daily step streak and it just stopped that in the last day.  

 

Best Answer
0 Votes
3 REPLIES 3

Hello @HBBC 

Sometimes mine is delayed making me believe it not coming in. I can usually force it to appear by manually syncing my Fitbit by swiping down on the today page of the Fitbit App. After it syncs I close out of the app wait a few mins (2-3 mins) then tap the app to open it again and it appears.
😃 Hopefully that will work for you as well. Please let me know if that helps and resolves the issue 

Best Answer
0 Votes
Hi. I ended up resetting the watch as the sync did not do it, but now I appear to be back. Many thanks for your help and reply! Best!

Sent from my iPhone
Best Answer

That’s awesome @HBBC!  I’m happy you got your step streak back! Enjoy the rest of your day and Happy Stepping!

Best Answer
0 Votes