02-26-2020 12:34
02-26-2020 12:34
I've changed my card in the Fitbit app wallet. It is not showing in my watch. I am Thingsuding and Android phone (S10) I have tried without success are in order completed:
Does anyone have any other ideas of how to get my card to show in my Versa wallet on the watch?
02-27-2020 11:46
02-27-2020 11:46
Hi @mtbvegan, it's nice to see you again in our Community Forums.
I appreciate your participation in the Forums and sharing that your card is not showing in your watch after you changed it in the Fitbit Wallet. Thank you for providing the steps you tried to resolve this, I really appreciate your efforts and your time. You can find more information about Fitbit Pay here.
Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.