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Versa Wristband Broke

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‎01-12-2020 08:56

‎01-12-2020 08:56

Hi! My Versa wristband broke and the end of the metal pin broke off in the hole. Any suggestions on trying to get it out? I’ve tried tweezers with no success. Thanks!

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‎01-13-2020 04:21

‎01-13-2020 04:21

@Wanda419, welcome to our Fitbit Community! I'm sorry to hear that the wristband of your Fitbit Versa got broken. Since the pin can't be pulled out, let me go ahead and forward your case to our Support team so they can review it and assist you accordingly. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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