help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa alarm not working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-01-2018 13:55

‎09-01-2018 13:55

I have set 4 different alarms to wake me up etc, but they aren’t working. I don’t get any alarm.

 

please advice 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-01-2018 18:05

‎09-01-2018 18:05

Hi @Psdahri I'm sorry to hear you are having trouble with your alarms. You can verify you are setting the silent alarm correctly in the Manual on page 33. If everything is set correctly, but your silent alarm is still not working, I'd suggest contacting Customer Service.

Marci | Bellevue, WA

View best answer in original post

Best Answer
3 REPLIES 3

‎09-01-2018 18:05

‎09-01-2018 18:05

Hi @Psdahri I'm sorry to hear you are having trouble with your alarms. You can verify you are setting the silent alarm correctly in the Manual on page 33. If everything is set correctly, but your silent alarm is still not working, I'd suggest contacting Customer Service.

Marci | Bellevue, WA
Best Answer

‎09-01-2018 18:06

‎09-01-2018 18:06

Go to your alarm app on the Versa and remove all alarms. Then restart your Versa several times. When you have done that go into the alarm app again and reset the alarms. Let us know if that fixes it.

Restart your tracker

 

Just checking, does the Versa vibrate at other times? Or is it justvthe alarm it is not vibrating for?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-02-2018 06:58

‎09-02-2018 06:58

It's great to see you here @Psdahri, @MarciM and @NellyG thanks for stopping by.

 

I would like to know if you keep having issues with your Versa alarms? Have the instructions provided by our friends worked?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes