10-11-2020
12:03
- last edited on
10-12-2020
18:08
by
RicardoFitbit
10-11-2020
12:03
- last edited on
10-12-2020
18:08
by
RicardoFitbit
My versa woke me up with a vibration at midnight last night. I looked briefly at my watch and saw a circular orange symbol. After I got my glasses on, I could not get the orange symbol back on the watch face. My phone was set to do not disturb, so it was not a notification from the phone. It must be a setting on my watch. I had no alarms set and found no other settings that would cause this behavior. This happened to me a couple of weeks ago also.
Any idea what causes this vibration and the orange icon to appear? I have just set my watch to have sleep mode hours to hopefully avoid this in the future.
Moderator Edit: Clarified subject
10-12-2020
18:08
- last edited on
09-11-2024
08:21
by
MarreFitbit
10-12-2020
18:08
- last edited on
09-11-2024
08:21
by
MarreFitbit
Hi @exbadger, it's nice to see you again participating here in the Community Forums!
Thanks for bringing this to our attention and for the details that were shared in your post, I understand how frustrating this matter can be for you. To better assist you with this situation, can you please let me know when was the first time you experienced this issue and how many times since then? Are you using a third-party clock face or a Fitbit original one? Do you receive such notification at any time or just at night while you're sleeping? If possible, please send me a picture of the orange circle your Versa displays to further investigate. In the meantime I receive your answers, please restart your device.
Looking forward to your reply.
10-13-2020 03:58
10-13-2020 03:58
Here are the answers to your questions:
1. I have had this happen twice. The first time was on or about 10/1 and second time was 10/11.
2. I am using a third party clock face.
3. I received the notification at night both times while I was asleep.
4. I am not able to retrieve the orange notification that I saw. In looking through the phone app I see that it was probably zone minutes
02-02-2023 15:46
02-02-2023 15:46
Mine did this 3 times last night. No new face. Will take a picture if it happens again.
02-02-2023 19:35
02-02-2023
19:39
- last edited on
09-11-2024
08:20
by
MarreFitbit
02-02-2023
19:39
- last edited on
09-11-2024
08:20
by
MarreFitbit