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Versa (all of a sudden) not holding charge for a full day

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‎10-11-2019 08:01 - edited ‎10-11-2019 20:05

‎10-11-2019 08:01 - edited ‎10-11-2019 20:05

All of a sudden my Versa stopped holding a charge for even a full day. I have cleaned the connections and it says 99% charges when I take it off the charger in the morning. It does even hold charge all night.

 

Update- did not even hold a full 12 hours today- is this something that can be fixed rather than buying an entire new unit!??

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‎10-12-2019 05:50

‎10-12-2019 05:50

@Tonyas969 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is draining fast. Thank you for trying the contacts cleaning method before contacting our forums.

 

I'd like you to try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. After this, monitor your Versa's behavior and see if the battery lasts longer.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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