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Versa and Snapchat with galaxy s9

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‎10-23-2019 03:55

‎10-23-2019 03:55

I have a Galaxy S9 and love when my snapchat notifications come on versa. The past few days after phone did and update and snapchat did an update, it's not allowing the notifications for snapchat. All other notifications are working. I've tried all the troubleshooting techniques. Can someone help?!?

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‎10-23-2019 04:08

‎10-23-2019 04:08

Hi @Summer11 

 

As you say have been through self help etc., have you contacted support? https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs  

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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‎10-23-2019 04:29

‎10-23-2019 04:29

I'm having the same issue on my versa! I have a galaxy s7. After the new update I no longer receive snapchat notifications on the versa. I tried everything as well and fitbit support doesn't know why this issue is happening. I never had an issue until the new update.

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‎10-24-2019 22:20

‎10-24-2019 22:20

S9+ here. I've been having issues on and off with Snapchat notifications for a few months. Uninstalling and reinstalling the Fitbit app used to work, but now it doesn't help anything.

 

This is extremely frustrating. 

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