08-14-2018 09:51
08-14-2018 09:51
Recently bought a Versa and have linked with Strava. However none of the activities have updated on my Versa. I have tried disconnecting and reconnecting and uninstalling and reinstalling but still no joy.
I've used Strava to record activities on my phone using GPS but still no update to my Versa?
08-14-2018 11:15
08-14-2018 11:15
@Lord_Malc Firstly, please know that the Strava app on the Versa will display runs originally tracked with the Strava app on your phone. Runs tracked with the Exrecise app on the Versa will transfer to the Strava app on your phone but won't appear in the Strava app on your Versa. Clear as mud, right?
Secondly, did you go into the Apps section of the Fitbit app and "Authorize" the Strava watch app to receive runs tracked with the Strava phone app? You need to link the accounts in Strava AND in your Versa.
Lastly, even when you have everything set up right, it can take quite a while for the data to roll over to the Versa. Not sure why. Mine sometimes took until the next day. My Versa Exercise app tracked runs will roll to Strava in about 10-15 minutes (I let Strava alert me when the transfer is complete) but the reverse is slow.
08-14-2018 11:32
08-14-2018 11:32
Hi. Thanks for your reply. As far as I can see I've linked both Strava and Fitbit on my phone and have authorised Strava app within Fitbit.
I've tracked two exercises on the Strava app on my phone but still says no recent activity in my Versa. These were over a week ago so would have thought it will have updated by now. I've checked daily but that's all it's ever said.
Any further tips would be appreciated
08-14-2018 11:41
08-14-2018 11:41
Sorry, I have no other suggestions. I haven't used Strava to track anything since late May. It's possible that app updates, phone updates, firmware updates have interfered with this app's proper functioning. The heavy CPU use on my phone caused my Samsung S7 to get quite hot. I had another phone overheat and die on me so I stopped using Strava for tracking while it's so hot out and rely on the Exercise app with the Connected GPS feature in the Fitbit app. Strava was way more consistent with tracking and offered up more stats when I was done but I do like having stats available on my wrist in real-time. Although I've had really good luck with tracking with my Versa I just wish the Fitbit Exercise app with Connected GPS worked with more consistency.
08-14-2018 11:46
08-14-2018 11:46
Thank you for your suggestions. I was hoping to use Strava but if it doesn't work then I may as well uninstall it.
Thanks for taking the time to respond