Versa and can't connect to phone

[kspode]

Had my versa for about a month.  The first 4 days worked great...then I had a syncing issue and it wouldn't update anything to my phone.  So I did the whole uninstall, reinstall, undo Bluetooth, re set up device, all the ideas suggested and finally it worked.  Has been great for the last week.  Yesterday same thing.  I have done all the same things and can't get it to sync back up...should I just exchange it for a new one or is this a common problem?  Thanks

[DramaQueenDiva]

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@kspode wrote:

Had my versa for about a month.  The first 4 days worked great...then I had a syncing issue and it wouldn't update anything to my phone.  So I did the whole uninstall, reinstall, undo Bluetooth, re set up device, all the ideas suggested and finally it worked.  Has been great for the last week.  Yesterday same thing.  I have done all the same things and can't get it to sync back up...should I just exchange it for a new one or is this a common problem?  Thanks

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What are the specs on your phone?  Depending on the specs, your phone may not be supported, which may be why you're experiencing some problems.

[kspode]

It’s an iPhone 6s

Sent from my iPhone

[DramaQueenDiva]

You should contact Support, especially since your Versa shouldn't be acting like that and your device is supported.