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Versa and the latest update

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Is anyone having issues with their Versa following the latest update?  As for me, I am having to reboot my versa every time a want to sync to my desktop computer.  I am also having issues with the weights and measures feature.  I have it set for Auto to pick up the US standard weights and measures, but every day my stats are in the metric systems of weights and measures.   I have been on the community board with some of these issues several times prior.  I do not quite understand why these issues cannot be resolved.

 

Thanks for listening

Rebecca

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Hello @Bejohn555, it's nice to see you again in our Community Forums! I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the difficulties you're having with your Fitbit Versa after the latest update. Thank you for your troubleshooting efforts and the additional details, I really appreciate your time and feedback since this helps us to keep improving. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync?  Do you use only your desktop computer to sync your watch? 

 

Regarding the weights and measures feature, I recommend confirming the steps to adjust your preferred units of measurement from this help article: How do I change the units of measurement on my Fitbit device?

 

I'll be around if you need further help! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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