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Versa band attachment

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‎03-03-2019 03:02

‎03-03-2019 03:02

I have a new versa only one if the bands was attached and I can’t get the other attached - have tried everything on the website as well as the forums. Any other tips or could it be faulty - it’s driving me nuts

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‎03-03-2019 03:47

‎03-03-2019 03:47

Hello @Amjjones and welcome to the forums.  Changing Versa bands has driven me nuts, too.  Here is a link to the Fitbit Video that shows how to attach a band.  The important step in changing a classic band is to make sure the little "ridge" on the band is in the groove of the Versa case.  I also put my Versa on more padding when I change the band.  I don't want to scratch the case.

 

Personally, I have had a LOT of frustration changing the bands.  My fingernails are kind of soft and I have broken fingernails changing the band.  I also returned a leather band because I just could not get it on.

 

Here is the link to Support if all fails.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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