Versa band worn out in 5 months

[spsngh]

Versa band worn out in 4.5 months, recently switched from surge to versa because of band problem but unlucky to have same issue. FITBIT  really need to look into their design and material selection 👎

[DramaQueenDiva]

Did you have the woven or the rubber band?  I have the woven band and haven't had any issues.

Also, if you bought it from Fitbit directly, you may be able to get a replacement band if you contact Support.

[spsngh]

Rubber band, requested them for replacement but it is very hard to spend time to get support

[DramaQueenDiva]

I would consider getting either a woven or a mesh band.  My mesh band (for the Alta HR) was bought through a 3rd party and lasted over a year before it broke.  My woven bands (for the Versa and Charge 3) have held up really well since I got them (June and October respectively), apart from one pull on the Versa band (which I was able to cut).

If Fitbit won't offer you a replacement band, you could go to eBay or Amazon and get bands from a 3rd party really cheap (I got my mesh one for $5 including shipping).

[frostbyte72]

Same issue where rubber wristband cracked after 8 months. Contacted support via chat (https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs), took less than 10 minutes of chatting while I was working, and my replacement band is being shipped as I type this.