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Versa battery completely drains after a few hours

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‎01-31-2020 21:17

‎01-31-2020 21:17

On last evening l let the Fitbit charge all night. Whole punto 100% battery  life,  about 20 min ago battery life was at 80%, I recieved a few text messages and the fit bit is now completely  dead.  I  didnt start having these issues until I updated the firmware.   Any suggestions??? 

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‎02-01-2020 03:25

‎02-01-2020 03:25

@Asess, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is draining fast.

 

Please charge your watch again for 2-3 hours. After this, try the tips that are listed in this help article in order to improve the battery life of your Fitbit Versa. Finally, monitor the battery's behavior and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎02-01-2020 03:31

In response to JuanJoFitbit

‎02-01-2020 03:31

I left the Fitbit on the charger over night, and I woke up to it not being charged at all. I've used 2different chargers, I've used the computer to charge it and different wall sockets. NOTHING!!!


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‎02-01-2020 05:01

In response to JuanJoFitbit

‎02-01-2020 05:01

Nothing works.  The app shows the battery was full at 1137 when it mysteriously  shut off.  It's been on the charger overnight, nothing!  It's been on a different charger for 2 hrs this morning... Nothing!

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‎02-01-2020 19:23

In response to Asess

‎02-01-2020 19:23

Mine too

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