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Versa battery does not last a day

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‎05-04-2019 05:18

‎05-04-2019 05:18

I am using versa for couple of months recently I notice that the battery drains fast 8-10% every hour. Earlier I used to get at least 4 days. I have done factory reset. Turned off continuous sync quick view disabled auto awake. No music just the basics still battery does not last. I am really upset with the battery.. Need help what do I do?

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‎05-04-2019 07:33

‎05-04-2019 07:33

Hi, contact Customer Support and ask for a battery test. Also mention that you already performed a FR to try to solve the problem. 

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‎05-06-2019 09:33

In response to SunsetRunner

‎05-06-2019 09:33

@Anilke It's great to see you in our Fitbit Community! Regarding the battery draining issues that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they reached you via email with some instructions. Please check out your email account and reply to their email in order to follow up.

 

Thank you so much for your help my friend @SunsetRunner!

 

I'll be around if more questions arise! Smiley Happy 

JuanJo | Community Moderator

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