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Versa battery doesn’t make it through the day

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‎05-01-2019 12:21

‎05-01-2019 12:21

My versa battery completely drains every day. It’s 3:17pm right now and I’m at 33% right now. 

It was fully charged last night after a 2 hour change. 

I do have auto screen awake on and auto sync throughout the day. 

I do not use other apps. No music. No Bluetooth. No notifications. 

It used to last me 2 days or more. Now it’s completely drained by 9pm ish every day.

Help please 

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2 REPLIES 2

‎05-01-2019 13:07

‎05-01-2019 13:07

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. If this does not solve your problem, contact Customer Support and ask for a battery test.

Best Answer

‎05-02-2019 09:17

In response to SunsetRunner

‎05-02-2019 09:17

@Taryn2010 Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is not lasting as long as it should. By the way, thank you for trying the recommended tips before contacting our forums.

 

I'd just like to know if the issue persists or if it got resolved after following the restart process that shared @SunsetRunner.

 

If you found his post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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