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Versa battery down to 41% and day only half over

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‎12-19-2018 11:44

‎12-19-2018 11:44

Hi, I bought a FitBit Versa on Black Friday and was doing great with battery but now is not even lasting a whole day.  I charged again last night after charging the night before because it was at 10%.  As soon as I took it off it dropped to 99% and as of now at 1:30 p.m. it is down to 41% already while I have been sitting at my desk job as usual all day.

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‎12-19-2018 12:49 - edited ‎12-19-2018 12:49

‎12-19-2018 12:49 - edited ‎12-19-2018 12:49

Hi, what a disappointment for you this battery issue. Try cleaning the contacts of as well your charger and your Versa. It does not always have to be the Versa's battery, but the charger can also be the "guilty" one. Can you borrow another charger from somebody else with a Versa? 

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‎12-19-2018 14:11

In response to SunsetRunner

‎12-19-2018 14:11

Unfortunately, I don't know anyone else with a Versa, but from reading other posts sounds like this is a common problem with the battery.

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‎12-19-2018 14:14

In response to kkhan

‎12-19-2018 14:14

Contact Customer Support: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs , they will be happy to help you. Is your Versa still under warranty?

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