help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa battery draining faster than usual.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-30-2019 17:08 - last edited on ‎05-31-2019 07:34 by Moderator Alum

‎05-30-2019 17:08 - last edited on ‎05-31-2019 07:34 by Moderator Alum

I have had ongoing issues with my versa.  It seems to loose its brain and the battery will not last 6 hours.  I have had to reset back to factory settings three times.  The clock gets off sync and the steps don't record etc.  

 

Moderator Edit: Clarified Subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-31-2019 07:39

‎05-31-2019 07:39

Hello @Rginther thanks for joining the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment I have contacted our Support Team in your behalf but it seems you've already had created a case with them, so our Team will be handling this case for you from now on. 

 

In case you need anything else, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes