Versa battery draining rapidly after Fitbit OS 3.0 upgrade

[sungold79]

Is anyone face battery draining issue with Versa after the Fitbit OS 3.0 upgrade. In my case versa battery is draining so fast it last only for 30 hrs, instead of 3-4 days. 

I have contacted support they did battery drain test, and decided to replace my Versa.

If anyone else have the issue?

[SunsetRunner]

Hi, have a good look at the posts on this Versa Board about the battery issue after updating and you'll see a lot of posts from users with the same experience. So, you're not the only one.

[gneely1]

I am having that issue as well.

[jaredlow]

Having same problem after the update. I used to be able to have the Versa for 4+ days on single charge, but now it’s a daily charging routine and sometimes it just died on me during my walk!

[SeanPC]

Exact same issue for me. 5 hours of life, tops, since I updated to 3.0 - the prior charge lasted me 4 days. 

I did a is a factory reset and set it up again, same issue. 

Indont see a fix fix being posted - has Fitbit acknowledged the problem at least?

[gneely1]

they are trying to blame the clock face I used. They gave me another one.

I would have them ship you a new one. That is ridiculous
Thank You

Moderator edit: personal info removed

[jurnei]

I am on hold now. I thought it was only in my head. I took a pic when I took it off the charger this morning at 9:09a went to check the time 5mins ago....Dead as a door nail😡, not even sure how long it has been dead. Then I remembered, it was dead Friday after my workout. And I thought I forgot to charge it....

[varoyer]

I am having same issue.  Heart rate monitor,  and notifications are turned off.  I turned off all day sync and didn't use any of the apps.  I only have the preloaded apps and used a clockface made by fitbit.  I had to contact support and performed the battery test.  It lasted a whole 5 hours.  I am now waiting on their response to the battery test.

[jurnei]

Thank

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@varoyer wrote:

I am having same issue.  Heart rate monitor,  and notifications are turned off.  I turned off all day sync and didn't use any of the apps.  I only have the preloaded apps and used a clockface made by fitbit.  I had to contact support and performed the battery test.  It lasted a whole 5 hours.  I am now waiting on their response to the battery test.

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Thank Varoyer...I called last night and they have me doing a test today. I have only had it on about 30 mins and I have lost 5% power🤨😐

I feel some type of way that during my work day that I have to be distracted to check my device😐...

[jaredlow]

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@gneely1 wrote:
they are trying to blame the clock face I used. They gave me another one.

I would have them ship you a new one. That is ridiculous
Thank You

Gail Neely

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They’re also sending me a new one. Do you recommending updating the new one to OS 3.0?

[Amy8]

You have no choice but to update to 3.0 when you get a new device.

[Shmig71]

Hi I'm having the same issue they keep sending me to a different place finally I've been given a ticket number to check the battery drain. Getting about 30 hours as well from 3 to 4 days.