09-05-2019
06:47
- last edited on
09-07-2019
09:57
by
JuanJoFitbit
09-05-2019
06:47
- last edited on
09-07-2019
09:57
by
JuanJoFitbit
my fitbit's battery is draining really fast and the warranty is really close to a year. I'd like to get this resolved as quickly as possible.
Moderator edit: updated subject for clarity
04-30-2021 07:26
04-30-2021 07:26
My Versa 2’s battery drastically declined after I updated the app a few days ago. I used to easily go 2-3 days & now it goes dead after less than 12 hours. I have tried all of the suggestions on this page & they haven’t helped much. Do you have any other suggestions?
04-30-2021 08:41
04-30-2021 08:41
I suggest hitting the vote icon on all the posts that are relevant to your issue. Apparently this is how we get the attention of Fitbit to look into a problem.
04-30-2021
10:27
- last edited on
04-30-2021
11:43
by
DavideFitbit
04-30-2021
10:27
- last edited on
04-30-2021
11:43
by
DavideFitbit
Mines doing the same. I charged it at 3pm and mines now down to 67%
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I had a problem with my versa last august and I went on Twitter and they gave me a Versa 2 as a replacement free of charge
05-01-2021 06:30
05-01-2021 06:30
I suddenly have this problem too. One day it lasts 5 days and the next it doesn’t hold a charge through the night. I read the article and these things don’t apply. My Versa 2 was just purchased in January 2021 so it should still be covered under the warranty. Help?
05-01-2021 07:52
05-01-2021 07:52
Go on Twitter and contact Fitbit, they’ll ask you to do certain things first but as you’re still under warranty they should offer you a new one
05-01-2021 07:59
05-01-2021 07:59
Good luck! I won't buy another Versa 2. My Versa 2 is less than 2 years old and the battery died and is not replaceable. Customer Support will only offer a 35% discount for a faulty product and shove the warranty terms in your face.
05-01-2021 08:00
05-01-2021 08:00
Unfortunately, no. Fitbit won't stand behind their product. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support will only offer a 35% discount for a faulty product and shove the warranty terms in your face.
05-01-2021 08:01
05-01-2021 08:01
Agree! I won't buy another Fitbit product. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support only offered a 35% discount for a faulty product and shove the warranty terms in your face.
05-01-2021 08:03
05-01-2021 08:03
LOL LOL The Fitbit solution is a 35% discount to buy more Fitbit products that last LESS THAN 2 YEARS!
05-01-2021 08:05
05-01-2021 08:05
Same here and agree! I won't buy another Fitbit product. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support only offered a 35% discount for a faulty product and repeatedly shoved the warranty terms in my face.
05-01-2021 08:05
05-01-2021 08:05
05-01-2021 08:09
05-01-2021 08:09
Just wait until it's past the warranty. It will die completely like mine did. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support only offered a 35% discount for a faulty product and shove the warranty terms in your face. If yours dies, buy something other than Fitbit.
05-01-2021 08:10
05-01-2021 08:10
Exactly! I won't buy another Fitbit product. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support only offered a 35% discount for a faulty product and shove the warranty terms in your face.
05-01-2021 08:11
05-01-2021 08:11
Good luck! I won't buy another Fitbit product. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support only offered a 35% discount for a faulty product and shove the warranty terms in your face.
05-01-2021 08:12
05-01-2021 08:12
Good luck! I won't buy another Fitbit product. My Versa 2 is less than 2 years old and the battery died completely and is not replaceable. Customer Support only offered a 35% discount for a faulty product and shove the warranty terms in your face.
05-05-2021 05:01
05-05-2021 05:01
I loved my Versa 2 and didn't have any problems until a few days before it died and less than two years old. Had I known so many had problems within the 1-2 year point, I would have bought another brand. You don't sell a product that frequently dies right after the warranty expires and not address an obvious flaw.