09-09-2018
13:03
- last edited on
09-10-2018
05:55
by
AlejandraFitbit
09-09-2018
13:03
- last edited on
09-10-2018
05:55
by
AlejandraFitbit
Has there been any updates recently? I’ve had my Versa for 4 months now and all of a sudden the battery is not lasting near as long. It had a battery of life of 4 days which worked great for me! I charged it to 100% and the next day it was already down to 20%. Has there been any updates that drains the battery? By Sunday, the battery is completely dead.
Moderator edit: subject for clarity
Best Answer09-09-2018 13:05
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-09-2018 13:05
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
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09-10-2018
05:56
- last edited on
10-11-2025
13:56
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-10-2018
05:56
- last edited on
10-11-2025
13:56
by
MarreFitbit
Best Answer09-10-2018 05:58
09-10-2018 05:58
Best Answer