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Versa battery draining

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‎09-09-2018 13:03 - last edited on ‎09-10-2018 05:55 by Moderator Alum

‎09-09-2018 13:03 - last edited on ‎09-10-2018 05:55 by Moderator Alum

Has there been any updates recently? I’ve had my Versa for 4 months now and all of a sudden the battery is not lasting near as long. It had a battery of life of 4 days which worked great for me! I charged it to 100% and the next day it was already down to 20%. Has there been any updates that drains the battery? By Sunday, the battery is completely dead.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-09-2018 13:05

‎09-09-2018 13:05

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Hope to see you around the forums! Join in on the discussions forums!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-10-2018 05:56

‎09-10-2018 05:56

Welcome to the Community @Abby32 and @WendyB thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Are you still experiencing battery issues with your watch?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-10-2018 05:58

In response to AlejandraFitbit

‎09-10-2018 05:58

I have to try recharging it today. I took my charger to work because the
battery was lasting for four days. I’ll charge it today and let you know.
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