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Versa battery drains within hours

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‎09-06-2021 11:32 - last edited on ‎09-06-2021 11:51 by Fitbit Moderator

‎09-06-2021 11:32 - last edited on ‎09-06-2021 11:51 by Fitbit Moderator

My versa was at 100% charged an hour ago and now it is down to 68%. It started this yesterday evening. Within 3 hours of charging to 100% it was completely dead. 

 

Moderator Edit: Clarified subject

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‎09-06-2021 11:53 - edited ‎08-28-2023 09:15

‎09-06-2021 11:53 - edited ‎08-28-2023 09:15

Hi there, @EClifton. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. I understand where your concern is coming from. 

As you may know, your Versa battery should last up to 4 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-06-2021 11:53 - edited ‎08-28-2023 09:15

‎09-06-2021 11:53 - edited ‎08-28-2023 09:15

Hi there, @EClifton. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. I understand where your concern is coming from. 

As you may know, your Versa battery should last up to 4 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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