Versa battery is draining fast

[JacMurMcC]

Initially got my first versa (special back with the fabric strap) on Boxing Day and the battery wouldn’t last a day. Got it replaced with a new one and it’s still the same. Can’t run any of the other functions cause it just sucks the battery. My husband got one as well (not with fabric strap) and his lasts for days. really annoying that I’ve had two with the same issue. I’ve used my charger my husbands charger but still the same. I basically paid over £100 for a digital watch that counts my steps.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@JacMurMcC Welcome to our Fitbit Community! I'm sorry to hear that the battery of your Versa watches is not lasting as long as it should. I totally understand how you feel and appreciate your feedback.

I'd like you to try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Fitbit watches. If you see that the issue persists, let me know and I'll be happy to assist you accordingly.

See you later! 

[JacMurMcC]

Hi,

I have tried all theses tips already.

There are no other functions running on my watch, I have everything switched off.

If I do turn anything on it just zaps the battery even quicker, so I can’t actually use any other function on my watch.

Sent from my iPhone

[JuanJoFitbit]

@JacMurMcC Thank you for getting back and trying the recommended troubleshooting steps shared above.

Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

Let me know if you have any questions!