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Versa battery issu

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‎09-26-2019 01:46

‎09-26-2019 01:46

My versa won't hold charge. I have notification off, no music, just hr tracking on and it won't last for more than 2 days... What to do?

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‎09-26-2019 07:26

‎09-26-2019 07:26

Hi, I would advice you to contact Customer Support and ask for a battery test. Regards kuzibri

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‎09-26-2019 08:05

‎09-26-2019 08:05

Hi @ansh88 - before you contact Support, please try re-starting your Versa. Instructions are here. Sometimes it take a restart or two to snap things back to normal. If the re-starts don’t help, then the next suggestion is to power the Versa off completely ... wait a few minutes ... then turn it back on.  Instructionsa are here. 

 

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‎09-26-2019 08:27

‎09-26-2019 08:27

I have been having this same problem, and then it dies completely, I have gotten 4 new ones, after the second new one, I stopped wearing it swimming and in the shower, and that didn't work! 

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