help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa battery life draining fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2019 02:14

‎08-20-2019 02:14

I got a replacement Versa last week as the top right button had stopped working on my old one after nearly a year. The trouble is that this Versa is just not holding its charge. I've taken off the apps that I put on at first and all the settings are the same as my old one. It's gone from 100% to 60% in 15 hours without doing anything other than use it as a watch!

Best Answer
Labels:
0 Votes
7 REPLIES 7

‎08-20-2019 05:30

‎08-20-2019 05:30

What app version do you have? I think the latest app v3.3.1 has fixed the battery issue.

Best Answer
0 Votes

‎08-20-2019 06:05

In response to cheaplikeafox

‎08-20-2019 06:05

I updated the app last week so that doesn't seem to be the issue.

Best Answer
0 Votes

‎08-20-2019 06:35

In response to SunsetRunner

‎08-20-2019 06:35

What app version do you have? I think there were 2 updates last week.

Best Answer
0 Votes

‎08-20-2019 06:42

In response to cheaplikeafox

‎08-20-2019 06:42

Version 3.3.1

Best Answer
0 Votes

‎08-20-2019 07:04

In response to SunsetRunner

‎08-20-2019 07:04

Hmm that's strange.  I have the old dashboard.  Do you have the new one?  Maybe it's a different issue then.

Best Answer
0 Votes

‎08-20-2019 10:08

In response to cheaplikeafox

‎08-20-2019 10:08

Yeah, it's the new style dashboard which might be part of the problem. Thanks for your help BTW.

Best Answer

‎09-10-2019 08:22

In response to SunsetRunner

‎09-10-2019 08:22

I actually updated to the new style dashboard and I got 6 days of use with app v3.3.1... So maybe it's not the dashboard.

Best Answer
0 Votes