06-19-2020
08:21
- last edited on
06-19-2020
20:55
by
RicardoFitbit
06-19-2020
08:21
- last edited on
06-19-2020
20:55
by
RicardoFitbit
My versa is draining battery overnight after manual shut down. It started happening after previous update and thought maybe it would get resolved automatically in the next update but no difference after recent update. Moreover, when i am using it then there is no quick discharge just in case of manual shut down. I also reached previous topics but mostly are old or maybe was resolved by the community manager but in my case nothing helpful was found. Thanks in advance.
Moderator Edit: Clarified subject
06-19-2020 20:54
06-19-2020 20:54
Hi @meetzohaibkhan, welcome to the Community Forums!
Thanks for bringing this to my attention. Let me share with you that the battery of our Versa was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.
After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.
Keep me posted, I’ll be right here if you need anything else.
06-19-2020 21:10
06-19-2020 21:10
I have been having this problem as well