Versa battery life not lasting

[SKash87]

My fitbit started draining battery life very quickly out of nowhere yesterday. It would last for days now all of a sudden it couldn't make it 12 hours. I don't know what to do. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @SKash87, welcome to the Community Forums.

Thanks for bringing this to my attention. Let me share with you that the battery of our Versa 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

After following the above information, please check this help article for more tips and recommendations. This article includes a restart process that will refresh the device's performance.

Let me know if further assistance is needed and if you have any additional questions.

[SKash87]

I do uae the sync feature with Noom but have been using that for months. I don't use any of the other features, except for telling the time. 

[SKash87]

I reset my fitbit and it is Still dying rapidly. I also made sure that I'm not using any extra features.I need a replacement. 

[Siouxgirl57]

Exact same thing is happening to my Versa 2.  I've had it less than a year.

[Tess1964]

I’m on my second watchface. First one died completely after a year. They sent me a new watchface, and now the battery is draining without me haven't changing a thing other than downloading the newest update. I will NOT buy another Fitbit!!! 😡