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Versa battery not lasting even for a day

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‎10-06-2018 07:47

‎10-06-2018 07:47

Hi Team,

 

I have purchased the device 2 months back and because of poor baytbat life m not able to use it at all. I have tried all solutions as mentioned in the below article "buthttps://community.fitbit.com/t5/forums/postpage/board-id/versa" it looks the battery life is still a concern for me.

As my device is still in warranty period what is the way to get this fixed.

Please respond.

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1 REPLY 1

‎10-06-2018 10:52

‎10-06-2018 10:52

Welcome to the forums!

 

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Contact support

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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