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Versa battery not lasting more 5 hours

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‎04-10-2019 11:47 - last edited on ‎04-11-2019 08:02 by Fitbit Moderator

‎04-10-2019 11:47 - last edited on ‎04-11-2019 08:02 by Fitbit Moderator

Hi,  my versa went from lasting 3-4 days to lasting no longer than 5 hours. What happened? I've done all the suggested fix attempts that I have read about on this thing, and still I can't even get through the night on a full charge.  Please help Fitbit, this is so frustrating. 

 

 

Moderator edit: Clarified subject and Labels

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‎04-11-2019 07:58 - edited ‎04-11-2019 08:01

‎04-11-2019 07:58 - edited ‎04-11-2019 08:01

Hello @Brookiee.

 

Thanks for trying all of the suggested tips to improve your Versa's battery life.

 

I will also be moving this thread to the Versa board as I think it is better suited for the thread.

 

Our support team will be getting in touch with you about the situation with your Versa. I am sure that they will be more than happy to reach out to you. Please keep an eye on your email's inbox, spam and trash folders for their mail.

 

Feel free to reach out with any further questions you might have.

Lanuza | Community Moderator

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‎06-05-2020 11:44

‎06-05-2020 11:44

My fitbit versa is having the same problem. It is just over a year old and I was able to wear it 5 hours today before it was at 4% and I had to charge it again. I didn't use it for anything other than a watch - didn't use it to time anything or even work out yet. What is going on? This is super frustrating and I feel like I need to buy a new watch but with this one only lasting a year, I am not interested in purchasing a Fitbit again

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