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Versa battery only charged for a day

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‎12-29-2018 16:38

‎12-29-2018 16:38

My son was given the versa as a gift for Christmas. He has worn it for four days and it has not stayed charged for more than 24hours. This is unacceptable. The battery life of this product is advertised as 3-5 days before needing to be charged. He is not using it excessively, nor is he running numerous apps. Fitbit needs to remediate this issue immediately. 

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2 REPLIES 2

‎12-29-2018 16:58

‎12-29-2018 16:58

Does he get a lot of notificarions? Is he using a third party clock face? If so try a Fitbit one.  Try restarting it several times. And see if the performance improves 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-29-2018 18:17

In response to NellyG

‎12-29-2018 18:17

He does not get a lot of notifications and does not have a third party clock face. I'm feeling incredibly frustrated with this product. Thank you for your suggestions.

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