01-08-2021 03:29 - last edited on 01-08-2021 16:42 by LiliyaFitbit
01-08-2021 03:29 - last edited on 01-08-2021 16:42 by LiliyaFitbit
I was given a Fitbit Versa 2 for Christmas. The battery apparently charges to 100% but has drained to 5% after 4.5 hours. Any advice?
Moderator edit: subject for clarity
01-08-2021 04:55
01-08-2021 04:55
Hello @Christopher_G_W and welcome to the Help forums. I think you should contact Support directly for more help. Your device might have a defective battery.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.