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Versa battery suddenly won't hold charge

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‎04-30-2020 08:12 - last edited on ‎05-01-2020 16:22 by

‎04-30-2020 08:12 - last edited on ‎05-01-2020 16:22 by

Over the past week my Versa will not hold a charge longer than a few hours. I have tried all the reccomendations found on the fitbit site to no avail. Do I have any other options?

 

 

Moderator edit: subject for clarity

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‎05-01-2020 16:19

‎05-01-2020 16:19

Welcome to the Fitbit Community, @Marko9519.

 

I am sorry to hear your Fitbit Versa will not hold a charge longer than a few hours over the past week. I am here to help. Thanks for trying to resolve this, you can confirm our tips to prevent battery drain here. Since the steps you tried didn't help, I've sent your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if you have any questions.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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